5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/29/2022
Customer Review
Quiet and peaceful community with a lot of amenities great staff well maintained complex!!!
Quiet and peaceful community with a lot of amenities great staff well maintained complex!!!
By: Daniel G.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/27/2022
Customer Review
Work was done within 2 hours of submitting order.
Work was done within 2 hours of submitting order.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/27/2022
Customer Review
We placed the request and it was resolved within two days. Everyone was professional and sincere. We are satisfied.
We placed the request and it was resolved within two days. Everyone was professional and sincere. We are satisfied.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/18/2022
Customer Review
Moving is always stressful, but Sierra and Jesse put effort into making it less difficult for me. Their responses to my ...
Moving is always stressful, but Sierra and Jesse put effort into making it less difficult for me. Their responses to my requests for help or information were almost immediate. The apartment complex is quiet, clean, and it's obvious that the management team works hard at maintaining the community environment.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 1/2/2022
Customer Review
I really love living at Villa Montanaro! I have a 2 bedroom apartment and it's so spacious and quiet. I love the little ...
I really love living at Villa Montanaro! I have a 2 bedroom apartment and it's so spacious and quiet. I love the little dog park, it's especially great for cold nights when I don't want to walk far. All the neighbors and staff are super friendly. The pup and I always stop by to chat with Sierra in the front office or Jesse in maintenance. If we ever have an issue, Jesse is on top of helping us right away. I would highly recommend living here!
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By: Laurice G.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/23/2021
Customer Review
The staff are really friendly and quick to respond.
Also, with safe and good neighbors.
The staff are really friendly and quick to respond.
Also, with safe and good neighbors.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/25/2021
Customer Review
Villa Montanaro is the best!
Villa Montanaro is the best!
By: Angela O.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/23/2021
Customer Review
They came and handled both items quickly and efficiently
They came and handled both items quickly and efficiently
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/3/2021
Customer Review
Sierra was an amazing leasing agent! Very helpful and was very available during the whole moving in process. She was the...
Sierra was an amazing leasing agent! Very helpful and was very available during the whole moving in process. She was the reason I picked this complex over other locations. In addition Jessie has been an amazing maintenance person on site and I see how hard he is working! Thank you very much for an enjoyable experience so far.
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By: Noelle M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/1/2021
Customer Review
When we first scheduled a tour at Villa Montanaro, it was a bit nerve-racking as we were moving from our old residence o...
When we first scheduled a tour at Villa Montanaro, it was a bit nerve-racking as we were moving from our old residence of 10+ years. However, when we first came to the Leasing Office, Sierra was very kind and accommodating to my family and I. She answered all of our questions and listened to our concerns. When we signed the lease, Sierra continued to assist in any way she could until we were able to move in. Chris, Jesse, and additional staff were also very kind and accommodating. Overall, a great experience!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/1/2021
Customer Review
Sierra was great. She made the process very fast and easy. Jesse has been nothing but professional and efficient.
Glad I...
Sierra was great. She made the process very fast and easy. Jesse has been nothing but professional and efficient.
Glad I chose Villa Montanero to be my new home.
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By: Brian B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/20/2021
Customer Review
Sierra was very welcoming and answered all of my questions regarding move-in. She made the experience seamless and enjoy...
Sierra was very welcoming and answered all of my questions regarding move-in. She made the experience seamless and enjoyable. I would definitely recommend anyone moving to the Concord-Pleasant Hill area to live at Villa Montanaro.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/9/2021
Customer Review
We couldnt be happier with the choice to live at Villa. The staff is amazing, the community is great, and it was exactly...
We couldnt be happier with the choice to live at Villa. The staff is amazing, the community is great, and it was exactly what we needed when we needed it.
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By: Christina W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/18/2021
Customer Review
My concerns are valued by the management team and addressed immediately to correct.
My concerns are valued by the management team and addressed immediately to correct.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/11/2021
Customer Review
Seamless experience from initial point of contact, to virtual tour, to self-guided onsite tour, to lease signing/executi...
Seamless experience from initial point of contact, to virtual tour, to self-guided onsite tour, to lease signing/execution, to moving in, and prompt is responding to maintenance issues!
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By: Kris D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/9/2021
Customer Review
Jesse and Sierra continue to be amazing and are tremendous assets to our community
Jesse and Sierra continue to be amazing and are tremendous assets to our community
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/4/2021
Customer Review
Maintenance went above and beyond to repair my dishwasher. They were kind enough to break down some boxes and take them ...
Maintenance went above and beyond to repair my dishwasher. They were kind enough to break down some boxes and take them to the garbage. They were easy to talk to and in no time the dishwasher was working. 5 plus stars!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/29/2021
Customer Review
Sierra was awesome and made the move in process painless
Sierra was awesome and made the move in process painless
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/14/2021
Customer Review
all good! Jesse and Sierra are amazing!!!
all good! Jesse and Sierra are amazing!!!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/1/2021
Customer Review
Ive lived here for about a month and everyone has been so nice and helpful with any and all questions Ive had.
Ive lived here for about a month and everyone has been so nice and helpful with any and all questions Ive had.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/31/2021
Customer Review
Jessie actually saw me in the parking lot let me know he was coming and then he said you know what I'll take care of it ...
Jessie actually saw me in the parking lot let me know he was coming and then he said you know what I'll take care of it right now. He did a great job!
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By: Daniel G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/4/2021
Customer Review
We are very grateful. Maintenance responded at midnight. Amazing personality, very professional Thank you
We are very grateful. Maintenance responded at midnight. Amazing personality, very professional Thank you
By: Rahaila H.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/23/2021
Customer Review
Great management and very quiet and clean community!
Great management and very quiet and clean community!
By: Tomohito K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/16/2021
Customer Review
Love the lovely lady in the office. Always a joy and very nice. Very helpful ;-)
Love the lovely lady in the office. Always a joy and very nice. Very helpful ;-)
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/16/2021
Customer Review
Jesse and Ben are very attentive and professional. They addressed all our concerns in a timely manner and was patient to...
Jesse and Ben are very attentive and professional. They addressed all our concerns in a timely manner and was patient to answer all questions. My experience at Villa Montanaro has been positive because of the amazing maintenance staff and front desk services.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/24/2020
Customer Review
Due to Covid-19, we all have had to make sacrifices, however I feel like Villa Montanaro has done exceptionally well in ...
Due to Covid-19, we all have had to make sacrifices, however I feel like Villa Montanaro has done exceptionally well in addressing issues as they come up.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 11/19/2020
Customer Review
This is our fourth time staying here, my wife is a travel nurse. We have obviously been happy with our accommodations.
This is our fourth time staying here, my wife is a travel nurse. We have obviously been happy with our accommodations.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/13/2020
Customer Review
They are always very kind. They were a mask! They clean up everything! It is a pleasure to live here. I love knowing the...
They are always very kind. They were a mask! They clean up everything! It is a pleasure to live here. I love knowing they will respond to any maintenance needs!
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By: Nancy H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/26/2020
Customer Review
Great location, great space, great home.
Great location, great space, great home.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/17/2020
Customer Review
Outstanding service love living her over ten years. Communinity always kept stunning.
K
Outstanding service love living her over ten years. Communinity always kept stunning.
K
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/28/2020
Customer Review
Experience living at Villa Montanaro have been pleasant. Staff friendly and responds promptly to questions, concerns or ...
Experience living at Villa Montanaro have been pleasant. Staff friendly and responds promptly to questions, concerns or repair requests.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/27/2020
Customer Review
Vincent has been amazing to work with! Really like it here so far!
Vincent has been amazing to work with! Really like it here so far!
By: Lisa P.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/25/2020
Customer Review
Love everything about this community. Very attentive staff and courteous.
Love everything about this community. Very attentive staff and courteous.
By: Nicole M.
Source: Kingsley
